Level 3 Repair/Retrofit Support Session

USD$300.00 USD$225.00



Have a retrofit/project that requires a replacement/additional control unit to be encoded?  Our Experts can definitely help with this remotely via our robust remote coding system.   All you need is a Windows or a Mac OS laptop and an ENET cable.

No need to download sophisticated software or pay for diagnostic software online.   Our experts will be on the phone and work with you to ensure that your retrofit/repair project is properly coded and will answer any questions you have relating to the retrofit.

What does a Level 3 session cover? 

Typically,  level 3 sessions may require extensive troubleshooting typically requiring multiple follow up sessions and several hours of support time.

Some examples include the following

  • Update Mini Entrynav2 / NBT EVO to 2021 UI + Fullscreen Apple CarPlay
  • ID4 NBT EVO to ID6 Flash
  • Restore bricked NBT EVO head unit due to faulty installation/coding
  • Salvage Vehicle Rebuild
  • Flood damaged vehicle with multiple control units that need to be reprogrammed
  • CIC to NBT/EVO Retrofit Flash ZGW and HU  (Older F chassis vehicles F01, F02, F10, F11, F12,F13, F06 with build dates from July 2011 – June 2012)

Options that are not listed may be applicable as well so if you have any questions, please do not hesitate to contact us here.

How long does a Level 3 retrofit/repair session take?

Level 3 sessions usually take 2 hours or more and often require extensive troubleshooting and may involve multiple sessions.

What happens if you are not successful in rectifying the issue or coding in the retrofit? 

We will work with you to try and rectify the issue and in some cases,  a follow up session may be necessary at no additional cost.  If we are ultimately unable to rectify your issue,  you will receive a refund minus $75 for the technician’s time.

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